BILLING PORTAL- ADD/EDIT USERS
Under the Customer Access tab on the right, click on Billing.
LOG IN with your Username & Password Credentials that were sent to your email
Note: To reset your password, please contact (530) ONE-STOP
GET TO KNOW THE PORTAL
Summary: View Bill Summary, Recent Account Activity, Account Summary or Make a Payment
Create: Create a Payment
View & Pay Bills: View Past Invoices, View Past Payments, Set Up Auto Pay
Account Details: View Account Information such as location(s), View & Edit Contacts who have Access to your Billing Portal
Settings: Manage Account Users, Edit your Profile
ADD A NEW USER
Navigate to the "Settings" hyperlink, then click on "Manage Users"
Click Add New User
Under the General Tab, Enter User Information
Login Name: Enter the user's email as a username
Name: Enter the user's First & Last Name
Email: Enter the user's email address
Assigned Entity: The user's organization will appear in this section
Roles: The default, "General" box should be checked
Under the Password Tab, Set Password settings for the user
Options: Click the "Require Password Change on Next Login" box and create a temporary password for the user to change at the initial login
Password: Create a temporary password
Repeat Password: Verify the temporary password
Options:
"Auto Generated Password"- This setting has been disabled DO NOT USE
Under the Additional Tab, Enter additional information, if applicable
Under the Options Tab, Confirm that "Active" box is checked
Click Save
EDIT ACCOUNT USERS
Navigate to the "Settings" hyperlink, then click on "Manage Users"
Identify the User to Edit, Click Edit to the far right
Edit the Tabs as needed
Click Save
Thank you for your business! If you have any questions, please contact our Department at (530) ONE-STOP.