CUSTOMER WELCOME LETTER & USEFUL LINKS
Dear Customer,
Welcome to our One Stop Telecom Family!
It is our sincere hope that we have exceeded your expectations throughout the onboarding process thus far. To better assist you and equip you for success, please consider the following information.
For assistance, please contact the corresponding department:
DEPARTMENTS
Business Hours- 8am to 5pm Monday -Friday, Emergency Service Available After Hours
Support: (530) ONE-STOP option 2
Non-Emergency Inquiries: support@onestop.expert
Business Hours- 8am to 5pm Monday -Friday
Billing: (530) ONE-STOP option 3
Non-Emergency Inquiries: billing@onestop.expert
Business Hours- 8am to 5pm Monday -Friday
Sales Referrals:
Josiah Salser, VP of Sales (530) ONE-STOP ext 100
Direct: (626) 765-7526
Email: josiah@onestop.expert
Illiana Salser, Account Manager (530) ONE-STOP ext 101
Direct: (909) 870-1500
Email: illiana@onestop.expert
PORTAL LINKS
PBX Phone System Portal: https://portal.onestop.expert
- Access your company's PBX (managers only), All other users view profile settings, make changes to call routing, edit time frames, change voicemail, etc...
Billing Portal: https://onestop.billcenter.net/
- Enroll or Remove Auto Pay, make a payment, view past invoices, view payment history, etc...
Fax Portal: https://fax.onestop.expert
- Send faxes, view incoming and outgoing fax history
Support Portal: https://support.onestop.expert
Navigate our Knowledge Base for step by step instructions on a variety of topics
Thank you for your business, We look forward to serving you! If you have any questions, please contact us at (530) ONE-STOP.