There are several reasons why your business phone number might be showing up as spam likely. Some of these are:
1. Your number has been reported by recipients as unwanted or unsolicited- This can happen if you have engaged in telemarketing or cold-calling activities, or if your business has sent out automated messages or robocalls.
3. Your number may have been mistakenly flagged as spam by phone carriers or spam detection software due to factors such as the volume and frequency of calls or messages from your number.
To reduce the likelihood of your number being labeled as spam, you can review and adjust your business communication practices and ensure that you are complying with relevant regulations and guidelines.
Let the Carriers and Database Providers Know that you are NOT SPAM
If you know the carrier/provider that may be falsely identifying, blocking, or labeling your number(s), please contact them directly using the contact information below.
- NoMoRobo:
- Contact via website: nomorobo.com/contact and choose “Report a Number.” Nomorobo has a white list feature to which subscribers can add numbers in order to prevent erroneous blocking.
- Email: reports@nomorobo.com
- Sprint:
- T-Mobile:
- AT&T:
- CenturyLink:
- First Orion:
- Frontier:
- Hiya:
- TNS:
- TNS provides a portal on its website for identifying inaccuracies, through its robocall feedback website, reportarobocall.com/trf, and it allows companies to subscribe to alerts to inform them when the number is classified as a spammer, spoofer, scammer, or robocaller.
- US Cellular:
- Verizon:
- Windstream:
- YouMail:
Note: When sending requests via email addresses listed above - please include the calling number, name associated with the number, and details regarding why it is not a spam number.
Let Analytic Providers Know
Call Transparency: (First Orion) CallTransparency.com validates you are a legitimate business and verifies your calling numbers.
Free Caller Registry: (First Orion, Hiya, and TNS) This free portal helps entities reach the analytics companies that support the major wireless carriers in the US.
Note: Analytics companies will review the requests and may still flag calls depending on their analytics or research.
Thank you for your business! If you have any questions, please contact our Support Department at (530) ONE-STOP.